Assist

Help Desk

Assign, track and resolve requests in their client and site context.

Available
Help Desk — MIHANDA SUPPORT CENTER
Role

A specialized center with shared context.

This capability shares the platform's multi-tenant reference data, permissions and traceability.

  • Attach every record to the right tenant, site and asset.
  • Apply permissions before every view or action.
  • Preserve source, status and the useful timeline.
  • Open connected centers without re-entering context.