Support Center Engine

MIHANDA's context, decision and orchestration engine.

It connects operational signals to policies, risk, authorized commands and audit without creating a parallel action channel.

Data → Insight → Decision → Action → Audit

An explainable decision at every step.

Events and state from authorized centers.

Tenant, site, device, asset, user and incident.

Rules, capability, scope and authorization conditions.

Structured assessment before a decision.

Allow or deny with an explicit reason.

Issue a command through the existing Unifier channel.

Record denial, authorization, command and result.

Explain and recommend without bypassing controls.

The engine reuses Unifier identity, permissions, incidents and the existing audit trail. It replaces neither RBAC nor Security Monitoring.

Demo

See how a signal becomes an authorized, denied or proposed action with evidence.